How to See Your Google Review

Finding your Google reviews shouldn’t be confusing. Whether you're a business owner tracking customer feedback or a user managing your own reviews, the process is simpler than it seems once you know where to look.

This step-by-step guide shows you exactly how to view Google reviews on both desktop and mobile, with tips for business owners to streamline review management and save time through smart automation.

Why Google Reviews Are Crucial for Your Business

Your Google reviews aren't just digital pat-on-the-back messages they're your business's new front door. 70% of consumers prefer online booking and make decisions based on reviews before they ever pick up the phone. When potential customers search for your services, those star ratings and written testimonials often determine whether they choose you or scroll past to your competitor.

Here's what the numbers tell us: businesses that actively monitor and respond to their Google reviews see significantly higher conversion rates. Companies with 24/7 online presence and review management experience 37% more bookings compared to those still managing everything manually. Your reviews directly impact your local SEO rankings, customer trust, and ultimately, your bottom line.

Business Owners: How to View Reviews on Your Google Business Profile

As a business owner, you have multiple ways to access your customer reviews. Each method offers different levels of detail and management capabilities to suit your specific needs.

Using Google Search

The quickest way to see your business reviews is through a simple Google search:

1. Open your web browser and go to Google.com
2. Type your exact business name in the search bar
3. Look for your business listing in the search results (usually appears on the right side)
4. Click "See all reviews" or scroll down to view individual reviews
5. Check the star rating and read customer feedback

This method works perfectly for a quick check, but it doesn't give you management capabilities.

Using Google Maps (Desktop/Mobile)

Google Maps offers a more detailed view of your reviews with better navigation options. Both desktop and mobile versions provide comprehensive access to all your customer feedback.

Desktop Version:

The desktop version gives you a larger screen to read through reviews comfortably. This is ideal for detailed review analysis and responding to multiple reviews in one session.

1. Go to Google Maps (maps.google.com)
2. Search for your business name in the search box
3. Click on your business listing when it appears
4. Scroll down to the "Reviews" section
5. Click "All reviews" to see the complete list

Mobile Version:

The mobile app is perfect for quick review checks while you're on the go. It's especially useful for responding to reviews immediately after receiving notifications.

1. Open the Google Maps app on your phone
2. Tap the search bar and enter your business name
3. Select your business from the results
4. Swipe up or scroll down to find the Reviews section
5. Tap "See all reviews" for the full view

Using Google Business Profile Manager

For comprehensive review management, use the official Google Business Profile Manager:

1. Visit business.google.com and sign in
2. Select your business if you manage multiple locations
3. Click "Reviews" in the left sidebar menu
4. View all reviews with timestamps and ratings
5. Use filters to sort by rating, date, or keyword

Once you can see your reviews, responding professionally becomes crucial. Learn how to respond to negative Google reviews with templates that maintain your brand reputation while addressing concerns constructively.

Individuals: How to Find Reviews You've Left on Google

As a regular Google user, you can easily access and manage all the reviews you've written. This helps you keep track of your experiences and update reviews when businesses improve or change.

Using Google Maps App (Mobile)

The mobile app provides the most convenient way to access your review history on the go. You can quickly find, edit, or delete reviews from anywhere.

Finding Your Review History:

1. Open Google Maps on your mobile device
2. Tap your profile picture in the top-right corner
3. Select "Your contributions" from the menu
4. Tap "Reviews" to see all reviews you've written
5. Browse or search for specific businesses you've reviewed

Using Desktop Version

The desktop version offers a more comprehensive view of your review activity. It's particularly useful when you want to review multiple past reviews or make detailed edits.

Accessing Your Reviews on Computer:

1. Go to Google Maps (maps.google.com)
2. Click the menu button (three horizontal lines) in the top-left
3. Select "Your contributions"
4. Click the "Reviews" tab
5. View, edit, or manage your review history

How Can You Edit or Delete Your Review?

Sometimes you need to update a review based on a changed experience or remove one entirely. Google makes this process straightforward for any reviews you've personally written.

To modify an existing review:

1. Find the review you want to change
2. Click the three dots menu next to your review
3. Select "Edit review" to make changes
4. Choose "Delete review" if you want to remove it completely
5. Confirm your action when prompted

Remember, you can only edit or delete reviews you've personally written while signed into your Google account.

Why Monitoring Your Google Reviews Matters

Regular review monitoring goes beyond just seeing what customers say about you. It's a strategic business practice that directly impacts your growth and customer relationships.

Builds Trust with Potential Customers

89% of small businesses now leverage AI and automation to manage customer interactions more effectively. Your response time and quality directly influence whether prospects choose your services. Quick, professional responses to both positive and negative reviews demonstrate that you value customer feedback.

Improves Local SEO Rankings

Google's algorithm considers review quantity, quality, and recency when ranking local businesses. Businesses with automated review collection systems see 29% fewer no-shows because engaged customers are more likely to follow through on appointments. Regular review monitoring helps you maintain that competitive edge.

Helps Gather Feedback for Improvements

Your reviews are a goldmine of business intelligence. Patterns in customer feedback reveal operational strengths and improvement opportunities. Over 8 hours per week can be saved when you automate review monitoring instead of manually checking multiple platforms.

How Does Booktara Help You Manage Google Reviews in One Place?

Managing reviews manually across different platforms becomes overwhelming as your business grows. Booktara integrates directly with your Google Business Profile, centralizing all review management in one dashboard.

Get Alerts for New Reviews

Never miss a review again. Booktara sends instant WhatsApp and email notifications when new reviews appear, allowing you to respond quickly while the interaction is still fresh in the customer's mind.

Filter Negative Feedback Automatically

Smart categorization helps you prioritize responses. The platform flags negative reviews that need immediate attention while highlighting positive feedback you can leverage for marketing.

AI-Optimized Review Collection from Clients

Automated follow-up sequences ask satisfied customers for reviews at the perfect moment right after service completion when their experience is most positive. Learn how to ask for Google reviews effectively with proven templates.

All Reviews + Bookings Managed in One Dashboard

Complete business overview in a single interface. Track booking patterns alongside review trends to understand how customer feedback impacts your revenue. Comprehensive Google review management becomes effortless when everything connects seamlessly.

Key Benefits:

• 24/7 automated review monitoring across all platforms
• WhatsApp integration for instant customer communication
• Real-time analytics showing review impact on bookings
• Professional response templates for consistent brand voice
• Secure payment integration that reduces cancellations by 37%

What Are the Best Practices for Google Review Management?

Effective review management requires a systematic approach. Following these proven strategies will help you maximize the impact of your review management efforts.

Respond Within 24 Hours

Speed matters. Customers expect quick responses, especially to negative feedback. Master professional response techniques that turn criticism into opportunity.

Use Reviews for Website Social Proof

Showcase positive feedback on your website and marketing materials. Learn how to add Google reviews to your website effectively to boost conversion rates.

Implement Systematic Review Collection

Don't leave reviews to chance. Successful businesses actively request feedback through automated systems. 61% of small businesses have already implemented automation for daily tasks like review collection because it consistently delivers results.

Final Thoughts: Stay on Top of Your Google Presence

Your Google reviews represent your business's digital reputation and in today's market, that reputation drives real revenue. The appointment scheduling software market is projected to hit $524.93 million in 2025 as more businesses recognize the connection between online presence and booking success.

Regularly checking and responding  to reviews shouldn't consume hours of your time. Smart business owners use automation tools like Booktara to stay ahead while focusing on what they do best serving customers.

The choice is simple: continue manually juggling review management across multiple platforms, or streamline everything into one automated system that works 24/7.

Ready to automate your Google review management? Discover how Booktara's Google review software can transform your review monitoring from a time-consuming task into an automated system that builds your reputation while you sleep. 

Start your automated review collection system with Booktara with just $1 and see how systematic review generation transforms your local business visibility.

Frequently Asked Questions

How often should I check my Google reviews?

Check your Google reviews at least 2-3 times per week, or better yet, set up automated alerts. Businesses using automated review monitoring respond 67% faster to customer feedback, which significantly improves customer satisfaction and local SEO performance.

Can I see who left anonymous reviews on my business?

No, Google doesn't reveal the identity of reviewers who choose to remain anonymous. However, you can still respond professionally to anonymous reviews. Focus on addressing the specific concerns raised rather than trying to identify the reviewer.

What should I do if I can't find my business reviews?

If your reviews aren't showing up, verify that you're signed into the correct Google account and that your business is properly claimed on Google Business Profile. Sometimes reviews take 24-48 hours to appear after being submitted.

How do negative reviews affect my local SEO rankings?

While negative reviews can impact rankings, Google's algorithm primarily considers response rate and engagement. Businesses that consistently respond to all reviews positive and negative often rank higher than those with perfect ratings but no engagement.

Can I delete bad reviews from my Google Business Profile?

You cannot directly delete legitimate negative reviews, but you can flag reviews that violate Google's policies. The best approach is learning how to respond to negative reviews professionally and turning criticism into improvement opportunities.